Health Underwriter Job at Acko
A rare chance has emerged for professionals in the healthcare sector as Acko is seeking a Health Underwriter (Telemer) to join their team in Bengaluru. This Health Underwriter Job is ideal for candidates with a medical background, aiming to leverage their expertise in a dynamic and innovative environment.
About Acko:
Acko is the protection destination for over 200 million tech-savvy families across India, protecting their families, assets, and money. Launched in 2016, Acko started by reimagining insurance, making it simple, hassle-free, and customer-first. Today, their mission goes beyond that: they aim to touch the lives of 1 million users, building products that solve real-world problems with technology at the core.
Acko is not just another insurance company; their DNA is product-tech, and their approach is bold, innovative, and digital-first. From zero commission, zero paperwork, and instant renewals to same-day claims settlements and app-based tracking, Acko represents a welcome change from traditional insurers. The company fosters a vibrant, inclusive team of creators, thinkers, and doers, ensuring every Acker’s voice and ideas matter.
Job Details:
- Job Title: Health Underwriter (Telemer)
- Location: Bengaluru, Karnataka, India
- Job Type: Full Time
- Department: Retail Health
- Work Type: On-Site
Job Description:
Acko is seeking a customer-centric doctor professional to manage the end-to-end pre-policy underwriting journey. The RM Doctor conducts Tele-Medical Evaluations (Tele-MER), coordinates medical requirements, engages with customers, and collaborates with underwriting and operations teams to enable accurate and timely policy decisions.
Key Responsibilities:
- Conduct Tele-MER calls and capture accurate medical disclosures.
- Own assigned cases from allocation to underwriting decision/reproposal closure.
- Explain Add Info, PPMC, and reproposal outcomes to customers.
- Coordinate PPMC scheduling and laboratory availability in the Non-Clinical Job.
- Perform proactive follow-ups for Tele-MER, Add Info, PPMC, and callbacks.
- Maintain real-time updates in underwriting systems and productivity trackers.
- Collaborate with CMU, Operations, and Pre-Sales teams.
- Ensure compliance with SOPs, quality standards, and audit requirements.
Eligibility Criteria for the Health Underwriter Job:
- BDS/PharmD degree from a recognised institution.
- Valid Medical Council registration.
- Experience in clinical practice, telemedicine, or health insurance preferred.
Required Skills for the Health Underwriter Job:
- Clinical assessment
- Customer communication
- Documentation accuracy
- Analytical thinking
- Time management
- Stakeholder collaboration
Success Measures
- Timely Tele-MER completion
- High documentation quality
- Excellent customer experience
- SLA adherence
- Process compliance
- Productivity targets achieved
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