Medical Advisor Job at International SOS, New Delhi
Want to apply your clinical expertise in a high-stakes aviation environment? This Medical Advisor role at International SOS offers a unique opportunity to make critical medical decisions for airline passengers. You will assess fitness-to-fly cases and provide real-time in-flight medical support. The Medical Advisor Role demands quick decision-making, strong communication skills, and clinical expertise. This Medical Advisor Job in New Delhi is ideal for experienced emergency medicine doctors seeking a dynamic, non-clinical career path.
About the Company:
International SOS is a global leader in health and security services, providing medical assistance, emergency response, and risk management solutions worldwide. The organization supports clients across industries, including aviation, ensuring safety and well-being through expert medical guidance and operational excellence.
Job Details:
- Job Role: Medical Advisor
- Location: New Delhi, India
- Department: Medical Assistance / Aviation Medicine
- Job Type: Full-Time
- Work Mode: Desk-based
Key Responsibilities
Clinical Oversight & Decision-Making Support
- Serve as the escalation point for Nurses for pre-flight cases beyond their training or authorization level.
- Promote effective teamwork and maintain a collaborative working relationship with the nursing team.
- Provide medically appropriate case management direction and oversight in accordance with our quality standards and medical/operational protocol for all case.
Communication & Coordination
- Communicate complex medical information clearly and concisely.
- Provide calm, confident, and supportive guidance during high-pressure or time-critical situations.
- Coordinate with airport medical teams, emergency responders, or ground medical services when required.
- Support structured handovers and internal reporting for quality and follow-ups.
Compliance & Quality Assurance
- Adhere to company medical guidelines, aviation regulatory requirements, and established escalation pathways.
- Maintain all information that may be encountered either directly or indirectly while in the performance of the job in strict confidence in accordance with any/all pertinent confidentiality and privacy regulations.
- Participate in clinical governance processes, case reviews, audits, and quality improvement initiatives.
- Engage in ongoing training, simulation exercises, and professional development.
- It is encouraged that doctors continue practicing as Emergency Room physicians outside their duty hours to maintain clinical sharpness and remain actively engaged in the management of medical emergencies.
Educational Requirements for this Job:
Required
- MBBS degree with full registration (Medical Council of India and Delhi Medical Council).
- Minimum 5–7 years of clinical experience in Emergency Medicine.
- Strong background in acute patient assessment (both adult and pediatric), rapid decision-making, and triage.
- Excellent communication skills in English and Hindi.
- Ability to make rapid, evidence-based medical decisions over the phone without direct patient examination.
Preferred
- Experience in the aviation sector.
- Familiarity with airline medical guidelines, including fitness-to-fly criteria.
- Proficiency in additional Indian languages.
- Experience in working with multidisciplinary teams or operational environments such as EMS, disaster response, or aeromedical services.
- Strong computer literacy and ability to manage digital documentation efficiently.
Skills Required for the Medical Advisor Job:
- Ability to remain calm and decisive during medical emergencies.
- Strong analytical and critical thinking skills, especially when working with incomplete information.
- Excellent communication tailored to non-medical personnel, with clear, actionable instructions.
- Collaborative mindset and ability to support and guide nursing staff.
- Cultural sensitivity and ability to work effectively in a multilingual aviation environment.
- High attention to detail, accuracy in documentation, and strong situational awareness.
- Ability to balance passenger safety with operational considerations in diversion-related decisions.
- Work within and positively represent Intl. SOS policies and procedures.
- Carry out other reasonable duties as requested by the MD or direct supervisor.
- Work flexible hours as appropriate to the needs of the post, as and when required by consensus agreement with the MD.
- Be responsible for own Continuing Professional Education. The company will endeavor to support appropriate Continuing Professional Education requests.
