Medical Job at AstraZeneca | Patient Safety Operations Role
This Medical Job at AstraZeneca presents a high-impact leadership opportunity within Global Business Services (GBS) Patient Safety. Ideal for experienced professionals seeking growth through AstraZeneca careers, this role focuses on regulatory excellence, pharmacovigilance leadership, and global patient safety operations.
Medical Job Details:
- Job Title: Local Case Intake Senior Team Manager, GBS Patient Safety
- Contract Type: Full-time
- Job ID: R-241339
- Location: Bengaluru or Chennai, India
About the Company
AstraZeneca is a global biopharmaceutical company where breakthroughs born in the lab become transformative medicines for the world’s most complex diseases. Through diverse and inclusive AstraZeneca careers, the organization empowers innovators, ownership takers, and proactive collaborators to push scientific boundaries and address global healthcare challenges. Employees joining AstraZeneca are part of a future-focused medical and life-science ecosystem that prioritizes patient outcomes and sustainability.
Qualifications – Essential Skills / Experience
- Degree Qualified – Medical
- Proven track record of team management (2–5 years)
- Ability to work in a fast-paced environment and meet tight deadlines
- Excellent leadership and team management skills in a multicultural environment
- Experience in working cross-functionally
- Ability to set and manage priorities, resource goals, and project initiatives
- Ability to influence strategically while maintaining positive organizational relationships
- Excellent attention to detail
- Excellent written and verbal communication skills
- Japanese Language Proficiency Test (JLPT): N2 or higher
- English language proficiency: B1 Threshold (CEFR)
Desirable Skills/Experience
- Higher Degree (PhD) preferred in the relevant field
- Thorough knowledge and experience of pharmacovigilance within the pharmaceutical industry
- Thorough understanding of current pharmacovigilance and regulatory developments.
Medical Job Description
This Medical Job involves overseeing the local case intake process for Japan regulatory reporting and ensuring efficient, compliant handling of adverse event reports. As part of AstraZeneca careers, you will manage a team responsible for local case data entry activities for Japan regulatory reporting, aligned with the GBS PV Strategy and Operating Model. Fluency in Japanese and English is essential.
Key Responsibilities
- Coordinate with the Japan Team Manager based in Bangalore and report to the Japan Regional Director and, when required, to the PS Senior Director.
- Lead and manage a local case intake team, providing guidance, training, and performance management to ensure high-quality standards in case processing.
- Oversee the intake, processing, and reporting of Individual Case Safety Reports (ICSRs) in compliance with pharmacovigilance regulations and AZ standards.
- Ensure timely and accurate processing of information for all patient safety cases.
- Oversee interactions with the Health Authority and serve as an escalation point for senior involvement when necessary.
- Monitor and analyze local case intake metrics, prepare reports on key performance indicators (KPIs), and identify areas for improvement.
- Stay updated on changes to local and global pharmacovigilance regulations to ensure consistency between international and regional processes.
- Participate in audits and inspections to ensure the local case intake process is audit-ready.
- Serve as a liaison between the local and global levels, communicating changes related to the regional pharmacovigilance organization.
- Participate in ad hoc Global, Regional, or local MC case-handling projects.
