Patient Safety Associate Job at Novo Nordisk – Healthcare Careers
Novo Nordisk is offering an exciting associate job opportunity for professionals looking to build a strong career in pharmacovigilance and patient safety. This role is part of Novo Nordisk careers and is ideal for candidates seeking impactful healthcare jobs within a globally respected organization focused on long-term health solutions.
Job Details:
- Job Position: Patient Safety Associate – GBS
- Category: Regulatory Affairs & Safety – Pharmacovigilance
- Location: Mexico City (Ciudad de México, MX)
About the Company:
Novo Nordisk is a global healthcare company with more than 100 years of experience in defeating serious chronic diseases. As part of Novo Nordisk careers, employees contribute to meaningful innovation that improves lives worldwide. The organization promotes collaboration, curiosity, and long-term impact, making it a trusted name in global healthcare jobs.
Qualifications:
Essential:
- Bachelor’s degree in a healthcare discipline
- Knowledge of medical and pharmacovigilance terminology
- Advanced or fluent proficiency in Spanish and English
- Familiarity with FDA regulations, computer validation, and regulatory requirements
Desirable:
- 1–2 years of experience in a patient safety associate job or customer service role
- Experience with MedDRA coding and adverse event identification
- Knowledge of disease areas such as diabetes, obesity, haemophilia, and growth hormone disorders
- Proficiency in test case writing and execution
Job Description:
This associate job at Novo Nordisk involves the receipt, documentation, triage, and quality assessment of inbound safety information, including adverse events and technical complaints. The role ensures compliance with internal and external drug and device safety reporting requirements related to safety data collection and maintenance, aligning with global standards in healthcare jobs.
Key Responsibilities:
- Receipt, documentation, and quality assessment of adverse events and technical complaints
- Conducting duplicate searches, product coding, and narrative generation
- Handling inbound and outbound calls related to safety cases and technical complaints
- Providing timely and professional responses to product and safety-related inquiries
- Supporting the training and mentoring of new team members within the associate job role
- Assisting with workload coordination and process improvements
- Identifying development opportunities and supporting the implementation of solutions
Department Overview:
The Clinical, Medical & Regulatory department at Novo Nordisk plays a vital role in ensuring product safety and efficacy. As part of Novo Nordisk careers, this department collaborates closely with healthcare professionals, patients, and regulatory authorities to analyze and manage safety information across global healthcare jobs.
