ICON Careers: Apply Now for Site Service Specialist Role
ICON Careers: ICON plc is inviting applications for the position of Site Services Specialist I in Bangalore. This role is ideal for candidates who want to contribute to global clinical research operations by ensuring trial sites run smoothly, stay compliant, and receive timely logistical support. If you are passionate about clinical operations and want to work with a leading CRO, this opportunity offers strong career growth, learning, and impact.
ICON Careers: Job Details
- Position: Site Services Specialist I
- Location: Bangalore / Bengaluru, India (Hybrid / Office-based)
- Job ID: JR137835
- Department: ICON Full Service & Corporate Support – Clinical Research In-Home Services
About the Company
ICON plc is a world-leading healthcare intelligence and clinical research organization headquartered in Dublin, Ireland. With a presence across 119 locations in 53 countries, ICON helps deliver life-changing medicines and medical devices worldwide.
The organization is known for its scientific expertise, strong global operations, and a culture that encourages innovation, inclusivity, and continuous learning. Every employee at ICON contributes to solving some of healthcare’s most complex challenges—making an impact on millions of lives globally.
ICON Careers: Qualifications
- Bachelor’s degree in Healthcare Administration, Clinical Research, or a related field
- Prior experience in clinical operations, site management, or trial support preferred
- Strong organizational and problem-solving skills
- Understanding of clinical trial processes, GCP, and regulatory requirements
- Excellent communication and cross-functional collaboration abilities
About the Role
The Site Services Specialist I plays a crucial role in ensuring that clinical trial sites are fully supported and equipped throughout the study lifecycle. You will be responsible for coordinating logistics, maintaining communication channels with site teams, and ensuring that operational challenges are addressed quickly. This role directly supports study timelines, site performance, and compliance standards—making you an essential link between ICON and clinical trial sites. This position offers an opportunity to develop core skills in clinical research operations while contributing to trials that advance global healthcare.
Key Responsibilities
- Provide logistical and operational support to clinical trial sites
- Ensure timely delivery of study materials, supplies, and documentation
- Assist in troubleshooting site-related issues and maintaining protocol compliance
- Collaborate with internal teams to streamline communication with study sites
- Track site performance metrics, prepare reports, and support study deliverables
- Ensure all activities comply with Good Clinical Practice (GCP) and other regulatory standards
