Telemedicine Job for Doctors at ACKO
Looking for a Telemedicine job for doctors with a leading digital insurance company? ACKO Jobs offers an exciting opportunity for healthcare professionals to manage tele-medical evaluations and support medical underwriting decisions. If you’re searching for rewarding Medical Jobs in India, this role lets you combine your clinical expertise with technology-driven healthcare, customer interaction, and digital insurance solutions while building a promising career.
About ACKO:
ACKO is one of India’s leading digital-first insurance companies, protecting over 200 million customers through innovative, technology-powered solutions. Since 2016, the company has transformed the insurance experience with paperless processes, instant policy renewals, and seamless claims management. Driven by a product-tech culture and customer-first approach, ACKO empowers employees to innovate, collaborate, and create meaningful healthcare and insurance solutions that make a real impact across India.
Job Details:
- Job Title: RM Doctor – Medical Underwriting
- Department: Medical Underwriting
- Employment Type: Full-Time
- Industry: Digital Health Insurance
- Location: Bengaluru, Karnataka
Job Description:
ACKO is hiring healthcare professionals for its Medical Underwriting team to manage the complete pre-policy underwriting journey. This Telemedicine job for doctors involves conducting Tele-Medical Evaluations (Tele-MER), collecting accurate medical information, coordinating medical requirements, and supporting underwriting decisions. Professionals applying through ACKO Jobs will work closely with underwriting, operations, and pre-sales teams while ensuring an excellent customer experience. Candidates looking for Medical Jobs in India with a blend of clinical practice and digital healthcare will find this opportunity highly rewarding.
Key Responsibilities:
- Conduct Tele-Medical Evaluation (Tele-MER) calls and accurately document medical disclosures.
- Manage assigned cases from allocation through underwriting decisions and reproposal closure.
- Explain additional medical information requirements, PPMC processes, and underwriting outcomes to customers.
- Coordinate Preventive Pre-Policy Medical Check-ups (PPMC) and laboratory scheduling.
- Perform timely follow-ups for Tele-MER, additional information requests, PPMC, and customer callbacks.
- Maintain real-time updates in underwriting systems and productivity trackers.
- Collaborate with CMU, Operations, Pre-Sales, and underwriting teams.
- Ensure compliance with SOPs, quality standards, audit requirements, and internal processes.
Educational Requirements for this Telemedicine job:
Candidates should possess one of the following qualifications from a recognised institution:
- BAMS
- BHMS
- BDS
Additional Requirements
- Valid Medical Council registration.
- Experience in clinical practice, telemedicine, or health insurance is preferred.
Skills Required for this Telemedicine job:
- Telemedicine consultation
- Clinical assessment
- Medical underwriting
- Customer communication
- Medical documentation
- Analytical thinking
- Time management
- Stakeholder collaboration
- Case management
- Process compliance
- Digital healthcare systems
- Tele-MER expertise
- Attention to detail
- Problem-solving abilities
Success Measures
- Timely completion of Tele-MER calls
- High-quality documentation
- Excellent customer satisfaction
- SLA adherence
- Compliance with underwriting standards
- Achievement of productivity goals
